Security is a core feature built into the Droplet Platform and line of products, from infrastructure down to lines of code.
Modern policies and procedures combined with the use of leading industry services are in place at Droplet to maintain data security and the privacy of any users interacting with our systems.
Customers engage with their water utility only when they have to, we are like the sardines on the back shelf of the supermarket, your software changed that.
Engaging the customer is not what we do, you have made that possible!
We can now expose information to the customer they may not have been looking for or even aware of.
We could not give our money away, with the new online application we depleted $200,000 in six weeks. The ease of use and customer experience is awesome.
We have transitioned much of the application workload to the customer, saving money and resources.
Targeted marketing, can now be an automated outreach to specific groups of customers based on provided answers on the workshop.
